Hi I presented my issue at the start of 2020 july. When I forwarded the grievance towards the ombudsman that is financial at the beginning of September (it hasn’t been found yet). We had 23 loans between 2007 and 2010, having to pay simply over ВЈ8000 interest. Every loan we refinanced at half the total amount. At points we had 2/3loans at some point. During this period I became a stay in the home moms and dad receiving son or daughter tax credits and kid advantage. This week we received a response that is final say that most loans had been affordable when I had earnings of ВЈ450 each week having a disposable Of ВЈ325. This can be untrue and I also submitted evidence of earnings to exhibit that we really had money of ВЈ95 per increasing to ВЈ200 in 2010/11 week. I inquired for evidence of the earnings that they had utilized but they are refusing to provide it. […]

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